10 Types of Shopify Forms: Every Shopify Store Needs
Forms are structured input fields in Shopify stores that allow users to enter and submit information. They help merchants gather necessary data, making it easier for customers to interact with your store.
Merchants use forms for various purposes in Shopify stores like customer registration, product inquiries, order customization, and feedback collection. They help merchants collect details, manage subscriptions, and upsell or cross-sell products. The right form type improves user experience and drives sales.
Understanding the different types of forms and their applications enables store owners to gain valuable insights into their audience needs. Each form is designed to meet the specific purpose. This guide provides an overview of choosing and customizing the right forms to maximize a store efficiency and profitability.
- Registration Form
- Login Form
- Newsletter Signup Form
- Contact Form
- Customer Feedback & Survey Forms
- Pop-up Offer Form
- Product Review & Rating Form
- Wholesale/Bulk Order Form
- Return & Exchange Form
- Gift Card Form
1. Registration Form
Shopify by default provides a registration form for each store, allowing users to create an account. Customers have to provide their personal information like name or email to complete registration. Once registered, they access subscription, services, membership, or other exclusive store offerings.
However, Shopify form has limited fields and customization options. To collect additional details like phone number, company name, or other option store owners use SyncForm app. This allows merchants to create a custom registration form according to their business needs.
By optimizing the registration form, merchants can improve customer retention, simplify repeat purchases, additional sign in options, and personalize user experiences.
2. Login Form
Login form verifies user identity before grant access to their account. Shopify login form allows registered users to sign in to their existing account by using their email and password. Once logged in, they can view order history, recent activities, and account details.
Shopify default login form comes with basic fields. SyncForm app provides flexibility to merchants to add custom options like passwordless login, multi-factor authentication, and multiple login options.
3. Newsletter Signup Form
Newsletter signup form collects user email by allowing customers to subscribe with their email addresses. Store owners use this to collect user information for email marketing, share updates, promotions, or valuable content directly with subscribers. The form typically includes a field for an email address and a submit button.
4. Contact Form
Contact form is a web form used to send inquery or message directly to a website owner. All Shopify themes have a built-in contact us page that include only basic information related to name, phone, and message.
Store owner add custom features like inquiry types, file
upload
CAPTCHA verification to prevent spam by using the
SyncForm app.
5. Customer Feedback & Survey Forms
Customer feedback and survey form are used to collect customer opinion, experience, and review regarding product or service. These forms include multiple choice questions or comment sections to gather data.
This feedback helps to identify areas for improvement, customer satisfaction level, and make data-driven decisions to enhance their offerings. Survey forms are effectively designed to be clear and easy to complete, ensure higher response rates and accurate insights. A SyncForm app offers a high level of customization, allowing businesses to tailor questions, layouts, and branding to match their needs.
6. Pop-up Offer Form
Pop-up Offer Form is a temporary on-screen form, which captures attention to present a promotional offer, special offer, free shipping, limited-time deal and discount to users. It is typically triggered by specific actions such as page entry, time spent on page, or scrolling.
It is commonly used in e-commerce, lead generation, and marketing campaigns to capture user data, increase conversions, and encourage immediate engagement. These forms are widely used in e-commerce to capture user data, boost conversions, and encourage immediate engagement.
The SyncForm app provides flexibility in creating and managing pop-up forms to customize triggers, timing, and design the pop form.
7. Product Review & Rating Form
Product review & rating form that allows customers to provide feedback on a product they have purchased. It includes fields for a star rating, a text review describing the customer experience, and upload images or video. The form is used to get insight to improve product quality and customer satisfaction.
8. Wholesale/Bulk Order Form
Wholesale/bulk order form help businesses to receive large-quantity product orders from buyers. It streamlines the bulk order process with accuracy in customer details, product selection, quantity, pricing, shipping information, delivery address, and payment methods.
9. Return & Exchange Form
Customers use return or exchange form to request return or exchange of a purchased product due to defect or damage.
The form typically includes customer name, contact details, order number, product details, reason for return or exchange, and refund or replacement. Customers may be required to upload images for the defective or damaged item as proof. Also, there is a timeframe in which returns or exchanges are accepted, depending on store terms and conditions.
10. Gift Card Form
Gift card order form designed to purchase, redeem, or manage gift cards. This helps to sell the digital and physical cards by capturing the necessary information like recipient details, sender details, gift card amount, and delivery method.
By integrating SyncForm app, merchants streamline gift card purchases, improve customer satisfaction, and sales by offer a flexible gifting option directly through their Shopify store.
